CTO Maintenance & Cleaning
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Archives: Customer Service
Regular electrical outlets are all that are required for operation, 120 volts AC with a recommended protection rating of 15 to 20 amps. If using a mobile unit with a generator, a minimum of 1500 watts is required. (Lights and optional features may increase the minimum requirements slightly)
What about electrical requirements?
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Customer orientation is recommended to familiarize new owners and their employees with operating procedures. Orientations rarely last longer than one hour. Extensive training is not required for the simplicity of the control system. Ole Hickory Pits also offers technical and customer service support. If you have a question or need help, just give us a... Read more »
Is training required to operate an Ole Hickory Pit?
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The convection fan system is incorporated into the design of the unit to give a higher degree of consistency to the products you are cooking. With the circulation of both heat and smoke, the product cooks more evenly and similar cuts of meat can finish at the same time. Also, less wood is required because... Read more »
What is a convection fan system?
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The unit may be equipped with the customer’s preference of Natural or Propane gas by changing to the correct gas burner orifice.
Does the burner require L.P. or Natural Gas?
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Ole Hickory Pits power burner is thermostatically controlled. By using L.P. or Natural gas, the burner fires the wood up to the desired cooking temperature, then shuts off automatically. As the temperature drops during cooking, the burner rekindles the wood periodically to maintain constant temperature.
How is temperature regulated?
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Depending on the flavor that you desire you may cook with a variety of woods. You can use hickory, oak, apple, cherry, orange wood, pecan, peach, almond, grapevines, etc. Softwoods, such as pine or fir are not generally recommended and mesquite is not recommended because of its corrosive nature.
What types of wood can I use?
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