Keep your CTO or CTO-DW running longer and stronger with our regular cleaning & maintenance guide. Download the CTO Maintenance Guide »
CTO Maintenance Guide
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Archives: Customer Service
Monthly procedure for proper cleaning of convection fan(s) for end loading units.
Monthly End Loading Cleaning Procedures
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Monthly procedure for proper cleaning of convection fan(s) for front loading units.
Monthly Front Loading Cleaning Procedures
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The following guidelines are general in nature and can vary, depending on the model of the Ole Hickory Pits smoker. Keep in mind that your local inspectors will have the final say when it comes to approving the installation at your location. Building codes vary in different cities so it is best to consult your... Read more »
Installation Guidelines
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Intertek’s ETL SEMKO division is the global leader in the testing, inspection, and certification of products for manufacturers and retailers around the world. Their strength is in helping clients reduce their time to market so that they may increase their revenue potential. For more than 100 years they have issued certification marks that prove a... Read more »
Intertek Listing Report
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Thank you for your business. Ole Hickory Pits is deeply committed to providing high-quality service to our customers. We sincerely apologize if the product that you received does not meet your expectations. Merchandise will be accepted for credit up to 60 days after original invoice date. All credits will be applied toward your account. Returns... Read more »
What is the Ole Hickory Pits return policy?
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